Reference

Understand the Rules Before You Open an Account

These terms set out how jos108 operates, what you agree to when you use this platform, and how your account and wallet activity — including deposits via DANA, OVO, and GoPay — fall within our policy framework.

Jurisdiction-dependent accessAccount terms apply from registrationDANA, OVO, GoPay covered under payment policyIndonesian players subject to local lawPolicy updates notified via account email

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What Our Policy Covers and How It Applies

jos108 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on jos108, you confirm that you have read and agreed to these terms in full. Our legal framework covers account registration, wallet usage, transaction records, and how disputes are handled. When you deposit using DANA, OVO, or GoPay, those transactions are logged

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against your account and fall under both our internal policy and the payment provider's own terms. We do not override local financial regulation — where Indonesian law sets conditions on digital wallet activity or online account use, those conditions take precedence. Account eligibility is determined at
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registration and is subject to verification. If your details do not pass verification, wallet top-ups and cashouts will be paused until the check is resolved through our support channel. We keep transaction records for a defined retention period as part of our compliance practice. You can
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request a summary of your account activity at any time by contacting support. Policy changes are communicated by email to your registered address; continued use of the platform after a policy update is treated as acceptance. If you disagree with any updated term, contact us before
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your next session so we can note your objection formally.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY CONTACT PATHS

Reach Us About Any Legal or Account Query

If something in our terms raises a question — about your account status, a wallet transaction under DANA or OVO, or how a specific policy clause applies to you — our support team handles these directly. You do not need to navigate a legal document alone. Contact us through the channels below and we will connect your query to the right internal team.

Live Chat Open the chat window from any page inside your account. Describe your policy or legal question and we log it immediately for the right team to review.

Email Support Send a detailed message to our support address shown in your account settings. Legal queries get a written response, which gives you a record to keep.

Account Help Centre Visit the Help section inside your account to find policy documents, request data summaries, or flag a transaction dispute tied to your GoPay or DANA wallet.

HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

Your account data — including wallet linkages, session history and identity documents submitted during verification — is stored with access controls in place. We do not sell account data to third parties. Here is how we approach each area of your data and account security on this platform.

Data Handling

Account details and wallet information, including DANA and OVO linkages, are stored securely. We collect only what is needed for account operation and legal compliance.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can review cookie permissions inside your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account before any wallet action occurs.

Requesting Changes

You can request a correction to your account details or ask for a data summary by emailing support. We aim to process these requests within the window set by applicable local regulation.

Common Questions About Our Terms and Your Rights

These are the questions we get most often from people in Indonesia who want to understand their rights, how the policy works with local wallets, and what steps apply when something needs to be resolved formally.

Yes. Access to jos108 depends on local law and is available only where your region's regulations permit. We recommend checking your eligibility based on where you are located.

If your account is suspended pending a policy review, wallet-linked funds are held and not processed until the review concludes. Contact support with your account ID to track the status.

Send a data request to our support email from your registered address. We will compile your account activity summary and return it within the timeframe local regulation requires.

Yes. Open a dispute through the Help Centre inside your account or via live chat. Provide the transaction reference and date so we can cross-check against our payment logs quickly.

We send a notification to your registered email address whenever terms change. Continuing to use the platform after that notification is treated as acceptance of the revised terms.

Verification typically requires a government-issued ID and confirmation of your registered mobile number via OTP. Wallet details for DANA, OVO or GoPay may also be checked against your account name.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoPalembang Live Table InfoJos108 Glossary

Understand the Rules Before You Open an Account

Reach Us About Any Legal or Account Query

Security, Retention and Your Account Rights

Data Handling

Cookie Use

Account Security

Requesting Changes

Common Questions About Our Terms and Your Rights

01 Does Indonesian law affect whether I can use this platform?

02 What happens to my DANA or OVO deposit if my account is suspended?

03 How do I request a copy of my account data?

04 Can I dispute a GoPay transaction recorded on my account?

05 How will I know if the legal terms have been updated?

06 What information do I need to provide during account verification?

Legal

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